Retail Property Management Software

Revolutionise your retail property asset management with WebTerrier's innovative retail property management software. Not only does WebTerrier simplify commercial property management across diversified domains like industrial, office, and retail properties, but it also grants valuable insights into emerging trends. This data-rich context empowers you to strategise service charges and make intelligent decisions.

Key Features

Retail companies have a specific set of requirements when managing their leases and these are some of the key features that we think will benefit you.

Compliance

Energy Data

Record and track your current and potential EPC data and SAP scores over time as well as record regular meter readings for Gas, Electric, Water and more.

Lease Tracking

Our intuitive interface gives you a complete overview of your portfolio - everything you need for comprehensive asset management. Break your portfolio into different groups and analyse and report on performance for each.

Document Storage

To ensure your WT database really is your single point of reference for your portfolio, you can upload photos, plans, pdfs and other documents for all properties and units in the system.

Critical Dates

Store Report

The Store Report is designed for occupiers who want a single page summary of each of their locations. Despite its name, it can be used for any type of space - retail, offices, industrial etc.

Delivering commercial property solutions to industry leaders

From the small landlord, through to international agents, WebTerrier caters for all commercial property portfolio needs.

Feature-rich platform to solve problems efficiently

From lease tracking to critical event reporting, WebTerrier has been designed with portfolio managers in mind.

Our detailed but intuitive interface gives you a complete overview of your portfolio - everything you need for your comprehensive asset management.

All of the key facts about your tenancies and void units easily accessible and reported on - from detailed area breakdowns to planning and repair covenants, from L&T 1954 to Turnover rent provisions.

Break your portfolio into different groups (eg. by sector, region and asset manager) and analyse and report on performance for each.

Reports are an essential component of any property system. With WebTerrier you can build and customise your own branded on-screen reports using our powerful, flexible reporting tool, then export them instantly to Excel.

Capture your yearly, half-yearly or quarterly valuations on our valuations tab, along with notes and yield information.

If you want to view the geographical spread of your properties, you can geocode and map your portfolio in seconds.

Just one missed notice date, expiry date or review date can cost your company dearly and severely compromise the value and performance of the portfolio. With WebTerrier, you'll never worry about missing a critical date again - our unique colour coded schedules bring the important dates straight to your attention.

All events can be assigned to a member of your team, or an external agent, and you can track the status of each negotiation from commencement to conclusion.

And to make doubly sure, you can set up automatic email alerts for all your events as well, eg. 6 months before a Rent Review or 12 months before a Lease Expiry date.

Developed in close consultation with several of our clients, Asset Plans are a superb single page summary of all the key facts and activity regarding a property. You can build and design your own plan layouts choosing from elements such as Key facts, a map, a timeline of forthcoming events, a min-tenancy schedule, selected photographs, plans, key contacts and estate management issues.

For landlords, they’re a great tool for board meetings, helping you to focus and structure your discussions. And, if you’re an asset management working for a client, they’re an ideal way of showing them what’s happening and how it’s being dealt with on a property by property basis.

For asset managers working on behalf of a client’s portfolio, a clear plan of activity with measurable performance is essential. Our business plans allow you to build up an “action plan” of activities for the forthcoming year, with each item (which can be at an estate or unit level) allocated a potential value, an estimated chance of success, and its own activity log.

Asset Management throws up a lot of work in addition to leases and critical dates. Our Estate Management module allows tracking of all non-event based issues and activity. So if there are tenant issues, structural problems, repairs, covenant breaches… or just about any other issue you can think of, you can track it from beginning to end, adding time-stamped notes as you go to ensure a detailed audit trail.

For multi-let, multi-floor office blocks, a scaled stacking plan is a very powerful visualisation of the building – as well as seeing all your tenants and how much space each occupies, you can also see by the colour scheme how much area is vacant, where tenants are holding over, and the relative lengths of the leases.

For full details you can mouse over any unit, or click to open the full record.

Keeping on top of all your compliance obligations can be a daunting task. WT allows you to set up, monitor and report on all of your compliance related activity - from EPCs to Gas Certificates to Health and Safety Training.

Each item can have its own recurring schedule to ensure that at any time you can see what's pending, what's overdue, and where there are issues to be resolved. You can log all of your activity against any entry for a complete audit trail.

You can even set up email reminders for when compliance activity becomes due. WT helps make compliance simple and transparent.

Every property, tenancy and event in WT has the ability for you to add multiple date-stamped notes against them. This means it’s easy to capture any thoughts, conversations or small issues thrown up by anything in the portfolio. You can optionally mark notes as “to do” items and assign them to a member of the team for follow-up.

Make the system work for you by customising your home page, focusing on the metrics that matter for your role and responsibilities. Choose from a large library of customisable elements, including multiple charts for properties or tenants by area, rent, value or ERV. Then dig deeper into the data by going to our dashboards page and creating your own charts which can be exported for presentations or other documents.

To ensure your WT database really is your single point of reference for your portfolio, you can upload photos, plans, pdfs and other documents for all properties and units in the system. They can be classified (“tagged”) for easy reference and searching. Our users store copies of the lease, side letters, plans, property photos and tenancy schedules. Additionally, any images you upload, whether photos or plans, can be incorporated into your asset plan report.

You can use WebTerrier as your primary contact management system for all property related contacts. Each property can have key contacts attached – managing agent, letting agent, asset manager, etc – and you can also store contact information for all of your tenants. If you’re worried about the imminent EU GDPR regulations, our forthcoming GDPR activity tab (available Q1 2018) will help you implement and track your compliance activity.

For fee-based property practices and consultancies, our job tracking module allows you to do detailed monitoring of all your work across the firm. See who’s doing work for whom, what kind of work they’re doing, what the fee is, and when it’s expected. From that you can generate historical and forward-looking reports, slicing the data by job type, client, department or surveyor, giving you a powerful insight into the performance of your business.

Our Story

Esteemed by industry-leading national and international companies including Superdry, Waterstones, and F.Hinds, our commitment to quality and efficiency is unquestionable.

At the heart of WebTerrier is our secure Cloud Technology, reinforcing it as a reliable, scalable, and secure solution for your property management needs. The software features first-rate quality and comprehensive features that streamline your property, lease, and facilities management, boosting efficiency like never before. Count on our team of experts for assistance in tailoring the solution to your specific needs.

Specialised in commercial retail estate environments, our retail property management software upholds WebTerrier's reputation as a highly trusted entity in the proptech industry. We pledge top-notch quality and dynamic features that ensure our commercial clients stay abreast with current property, lease, and facilities management trends.

With WebTerrier, assume complete control over your property management at remarkable speed. Harness the potential of our features to obtain valuable market insights, easily manage intricate leases, terms, and agreements across diverse commercial real estate properties and maintain unwavering control, particularly in strategising service charges.

WebTerrier's lease accounting reports balance flexibility and accuracy to guarantee compliance. Plus, rest assured about WebTerrier's scalability–we effortlessly accommodate growing portfolios and customised needs without burdening you with additional investment.

Bid farewell to unmanageable multiple Excel files with our retail property management software. Features such as portfolio mapping, multi-user access, reporting, dashboarding, event notifications, and third-party integrations on our responsive cloud system make management smoother than ever before. Stay updated on rent payments and service charges, and more with our robust software. Our primary goal with WebTerrier is to improve your properties' management efficiency and effectiveness, offering deeper insights to inform your decisions and streamline your management process. Stay updated by checking our blog regularly.

Contact us today for a free online demonstration of WebTerrier and witness how your retail property management can be transformed by our software's advanced features and comprehensive capabilities.

Retail Property Management Software

Key Features

Compliance

Energy Data

Lease Tracking

Document Storage

Critical Dates

Store Report

Delivering commercial property solutions to industry leaders

Feature-rich platform to solve problems efficiently

Lease Tracking

Reporting

Critical Date Management

Asset Plans

Business Plans

Estate Management

Stacking Plans

Compliance

Notes and To Do Lists

Dashboards

Document Repository

Contact Management

Job Tracking

Our Story